Privacy Policy

Last updated: January 1, 2026

Real Estate AI ("REAI.ae", "we", "us") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information.

1. Information We Collect

Information You Provide

  • Contact information (name, email, phone) when you inquire about properties
  • Search preferences and saved properties
  • Account information if you register
  • Communications with our team or agents

Automatically Collected Information

  • Device information (browser type, operating system)
  • Usage data (pages visited, search queries, time spent)
  • IP address and approximate location
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use collected information to:

  • Provide and improve our property search services
  • Connect you with relevant real estate professionals
  • Personalize your search experience with AI recommendations
  • Send property alerts and updates you've requested
  • Analyze platform usage to improve features
  • Comply with legal obligations

3. Information Sharing

We may share your information with:

  • Real estate agents and agencies when you inquire about a property
  • Service providers who help operate our platform
  • Legal authorities when required by law
  • Business partners with your consent

We do not sell your personal information to third parties.

4. Cookies and Tracking

We use cookies to remember your preferences, analyze traffic, and improve our services. You can control cookie settings in your browser, though some features may not work properly without them.

5. Data Security

We implement industry-standard security measures to protect your information, including encryption, secure servers, and access controls. However, no system is completely secure.

6. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Opt out of marketing communications
  • Withdraw consent where applicable

7. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your account and data at any time.

8. Children's Privacy

Our services are not intended for children under 18. We do not knowingly collect information from minors.

9. Changes to This Policy

We may update this policy periodically. We will notify you of significant changes via email or platform notification.

10. Contact Us

For privacy-related inquiries, contact us via our contact page.