Best location in downtown
One of the best apartment I stayed at. I did almost 2 weeks here and I most say I didn't regret it
Very bad experience from the staff, there is no coordination amongst the staff and the host. I’ve been waiting for over 45 minutes just so they can ‘send my ID ‘ to one another. Eventhough i already had booked through booking and paid i have to have this bad experience . Don’t recommend
سيء واسوى تجربة وصلت الساعة 11 مساء ولم ستم تسجيل دخولي الا بعد ساعتين ؟؟؟
وعند تسجيل الدخول اكتشفت ان التكييف لا يعمل ولم يتم تعويضي ويقول المسؤول بانه خالي من السمؤوليه واللوم على التطبيق الذي حجزت منه
Aplace to remember
قديم وغرف غير نظيفه وأسعار غالية ومبالغ فيها ولا أنصح بالسكن فيها عن تجربه.
Living in Burj Crown has been far from the luxury experience one would expect in Downtown Dubai. While the location is prime, the building itself suffers from several serious issues. The finishing and construction quality are disappointing, with noticeable defects and frequent maintenance problems that take too long to resolve. Facilities like the swimming pool and gym look good on paper but in reality are either too small, poorly maintained, or simply overcrowded, making them impractical for daily use. Parking is another major frustration: spaces are tight, visitor parking is almost non-existent, and access is often inconvenient.
On top of that, management and security leave much to be desired. Response times are slow, concerns are brushed off, and communication is inconsistent at best. Service charges are also higher than expected, with little transparency about what residents are actually paying for. Add to this the constant noise from surrounding traffic and short-term rentals inside the building, and it becomes clear that Burj Crown does not deliver on the lifestyle it promises.
For anyone considering buying or renting here, I strongly recommend looking deeper before making a decision. The building’s prime location does not make up for the daily frustrations and hidden costs of living here.
If you’re considering Burj Crown, I strongly suggest thinking twice. For people who live in the building the noise from ongoing construction is unbearable — often lasting all the night. It’s almost impossible to get a peaceful evening or sleep properly.
Inside the building, things aren’t much better. Facilities keep breaking down, and instead of improving, the situation seems to be getting worse. What makes it even more frustrating is the staff — many of them come across as rude, dismissive, and highly unprofessional when you try to raise concerns or ask for help.
For a building in such a prime location, you would expect high standards and good management, but unfortunately, Burj Crown feels like a constant headache rather than a comfortable place to live.
This hotel as well as booking.com aren’t transparent. I made a reservation at this hotel through booking.com and all correspondences with me through booking.com were with the hotel. Upon arrival, the reception refused to cooperate with me, so I discovered that the apartment I rented was managed by a third party; not the hotel. The third party is operating under the hotel name in booking.com. I had to wait trying to call this third party who wasn’t answering the indicated phone number in the messages I received through booking.com. It was a very disappointing experience that I put my family in, but certainly not returning to such hotel. Even upon having to check out at 11 am, the hotel won’t to keep your luggage for more 2 hours because the hotel isn’t your host, but the third party.
